Save Time. Reduce Workflow and Friction.
Screen Renters Like a Boss!
We’ve made it quick and easy for all agents on both sides of the rental transaction.
We here it more and more. Agents prefer SoftScreen®
From our personalized support, fast response times, easy to read and handle report format, and in depth rental application, we're the better option for real estate professionals.
For Listing Agents Representing Landlords
Enter your rental’s address. That’s it! (We also offer MLS linked auto entry in certain markets)
Applicants can choose the address (or you can send them an application link. So can the renter’s agent).
SoftScreen provides you with reports, our Best-In-Class rental application, and any requested documents.
Agents and landlords can safely and easily share renter information.
We provide a complete package for thorough screening.
For Agents Working with Renters
We make it easy to support your clients!
Send them a personalized link to generate and share their reports and rental applications with you.
You can also send them a link to apply for ANY address in SoftScreen.
Secure and instant! Your clients submit their information to you, to the listing agent, and to the landlord.
You're always notified as soon as your client accepts your invitation.
You’ll be automatically named on their rental application as the representing agent!
You can track the status of all invitations you send directly in your SoftScreen® account.
For ALL Agents. Receive applications, TransUnion® reports, and more…
No address is needed. No invitation has to be sent.
Renters can “Pre-Screen” on their own and share everything with you.
They get their TransUnion® reports and fillable rental application, BEFORE applying for rent.
They enter your email address and SoftScreen delivers - directly to your secure account!
Going forward, you can then share these with other agents and landlords.
Check out answers to the questions we are most often asked…
The Basics
The Big Picture - What is SoftScreen®? How does it work? What do you get? What is the cost?
Compare. Features and Benefits. SoftScreen vs. Others
Quick Tips
ZERO Agent Effort - HOW TO EASILY GET REPORTS ASAP
Invitations
About Invitations. Who to invite? Why Invite?
Addresses
Is a property address necessary to use SoftScreen®?
Is an address needed to receive TransUnion® reports?
Must an address be in the MLS to use SoftScreen®?
How can an address be entered in SoftScreen®? Manual entry -OR- MLS automation.
I’ve entered my listing in my MLS but do not see the address in SoftScreen. Why?
Receiving and Accessing Renter Submissions
I represent the landlord - I have not received the applicant’s information. Why?
I represent the tenant - How can I access my client’s information?
I represent the tenant - How can I be named as their agent on the rental application?
I have not received the applicant’s rental application or documents. Why?
Reports and Rental Application
How to print and download reports and rental application
What information is provided on the Best-In-Class Rental Application?
Who provides the consumer’s reports and the data they contain?
What information appears on the reports TransUnion® provides?
Social Security Number. ITIN. Security Freeze
Is a Social Security number necessary to use SoftScreen®?
What is an ITIN, and can it be provided when using SoftScreen®?
What is a security freeze, and will it prevent the use of SoftScreen®?
Payments. Refunds. Contacting Us
About payment - methods and troubleshooting
How can we be reached for support?
Additional Info
To view answers to the questions renters ask most often, visit our renter knowledge base